DeerLake Store Return Policy

Your purchase
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Patriotic Gift Shopping at DeerLake.

We are committed to both quality of service and happy customers.
All products can only be returned due to production mistakes and/or manufacturing defects and will be eligible for a
full refund or exchange, (YOUR CHOICE).
All shipping fee's to be paid for by DeerLake. (Both Ways)
If you wish to make a return, please follow these instructions to ensure your return is processed correctly and efficiently:
1. Return Policy – To make a return, you must notify us – 406.253.1145 within 7 days of receipt of the order. We will make returning the defective item as painless as possible. We will send you a replacement for your defective item, and a second item of same kind (your choice) for FREE, along with a check to cover your shipping cost of the defective item to us.
2. We need the date and name of purchaser, plus a description of the defect.
Return to - DeerLake Store LLC
Po Box 9261
Kalispell Mt. 59901
3. Upon receipt of your returned merchandise, we will issue a product exchange, replacement or cash refund ( Your Choice ) SAME DAY. Only returns due to production mistakes and/or manufacturing defects will be eligible for a full refund or exchange.

Return Policy for: Wondermugs
Wondermug orders are sent insured. If you have received your items broken,
you will need to take items along with box and packaging to the Post Office and have the damage verified.
Fill out a form 1000 and have it sent to us with the clerk’s verification. As soon as we receive the form 1000 a replacement item will be shipped.

Shipping Policy
Shipping is only $6.95 in USA (Free shipping if over $50.00)for all orders!
We ship US Priority Mail to all of the United States.
All orders are processed within 24 hrs. And shipped US Priority Mail, Excluding Weekends and Holidays.
Normal time for delivery within the continental U.S. is 3 to 7 days.
Most other Countries are 8 to 10 Days
Canadian Shipping - $22.00

*Please be advised that mail order items do not incur taxes.

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